K9 Weather Wear ships orders from Parkton, Maryland. Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS to addresses in the United States. If you prefer delivery by UPS express an additional cost will be applied, so please contact us before choosing this method.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
We do not ship orders on weekend days or holidays.
Boxes are amply sized and your items are well-protected.
Every item we sell comes with our 100% Guarantee. We will issue a full refund within 30 days of purchase on merchandise that is new, clean and in a resalable condition. If the item has been worn outside or inside for an extended period of time we cannot accept the exchange or refund.
We recommend carefully trying on your new Chillybuddy gear indoors, keeping the packaging intact, before your next adventure. Correct fit is critical to the performance of Chillybuddy products.
K9 Weather Wear will gladly accept a return or make an exchange if the product is in new and resalable condition.
The Sewing Place
107 Mt Carmel Rd